INFORMATION

Sizing

Size Chart

 

Australian SizeBust (cm)Waist (cm)Hip (cm)
681.562.589
886.562.594
1091.572.599
1296.577.5104.5
1410282.5109.5
16109.589117
18114.597.5125

Measurement Guide

 

BUST: Take measurement of the fullest part of your bust.

WAIST: Measure around the narrowest part of your waistline.

HIPS: Measure around the fullest part of your hips.

 

Please note we can make to measure, so please get in touch if you have an enquiry.

Orders & Returns

Edgeley Returns Policy

 

You can return any order for a full refund (not including custom made) within 14 days after the date you received your order. It must be unworn and in its original condition. You are provided with an Order and Returns form with every online purchase. This makes it simple to fill in the reason for return/refund or to make a replacement order for a different size, colour or item. Items which have been altered to fit the client, or made to order are non-refundable.

Ordering

 

All orders you make for ready to wear items will be shipped within 48hrs of clearing your payment. Made to order items are determined case by case but please allow at the very least 2 weeks from payment clearing. Most made to order items take up to 6 weeks to complete. Each one is crafted with care and the utmost attention to detail, which cannot be hurried.

Shipping

Shipping within Australia

 

AUSTRALIA POST – EXPRESS POST

 

TRACKING

Yes (Call Australia Post on 13 13 18) or click here for more information.

 

SIGNATURE ON DELIVERY

Yes

 

ESTIMATED DELIVERY TIME

1 business days from date of shipping

 

DESTINATIONS

Australia Wide.

International Shipping

 

AUSTRALIA POST – REGISTERED POST INTERNATIONAL SATCHEL

 

INSURANCE

Yes

 

TRACKING

Yes (Call Australia Post on 13 13 18) or click here for more information.

 

SIGNATURE ON DELIVERY

Yes

 

ESTIMATED DELIVERY TIME

5-10 business days from date of shipping

 

DESTINATIONS

Worldwide.

Customs Fees And Import Restrictions

 

Some countries place restrictions on goods imported or charge customs duties or import fees. It is the responsibility of the customer to research these fees and/or restrictions that are applicable and pay the incurred charges. We send all parcels through Australia Post and suggest that you check your country in the first instance at www.auspost.com.au. We also recommend contacting your local government body prior to ordering. e.g. customs & excise.

Missing Parcels

 

If your parcel hasn’t arrived at it’s destination in the timeframe expected, please call Australia Post on 13 13 18 and quote the tracking number from your shipping confirmation email. Alternatively, you can check online. We also recommend visiting your local Post Office or Mail Centre to see if they are holding it for you.

Insurance Claims

 

UNDELIVERED PARCELS: All insurance claims are between Alice Edgeley and Australia Post. We will arrange for the insurance payment to be paid to your or we will replace your order if it is still available.

 

DELIVERED PARCELS: Insurance claims are between the customer and Australia Post. If you need to make a claim and need assistance in this process, please email us at sales@edgeley.com.au

Returns

 

Shipping costs are non-refundable on returns.

NOTE: All prices are in Australian dollars.