Orders & Returns

You can return any order for a full refund (not including custom made) within 14 days after the date you received your order. It must be unworn and in its original condition. You are provided with an Order and Returns form with every online purchase. This makes it simple to fill in the reason for return/refund or to make a replacement order for a different size, colour or item. Items which have been altered to fit the client, or made to order are non-refundable.

All orders you make for ready to wear items will be shipped within 48hrs of clearing your payment. Made to order items are determined case by case but please allow at the very least 2 weeks from payment clearing. Most made to order items take up to 6 weeks to complete. Each one is crafted with care and the utmost attention to detail, which cannot be hurried.